Employee Assistance Program (EAP)
What is the Employee Assistance Program?
EDENS offers an Employee Assistance Program (EAP) through ComPsych® GuidanceResources®, a confidential support program designed to help full-time employees and their families manage personal, family, and work-related challenges.
The EAP is not a group health plan. Instead, it provides professional assessments, referrals, and short-term counseling services at no cost.
Why EDENS Offers an EAP
Balancing work, personal, and family responsibilities can be challenging. When concerns become overwhelming, they may affect your sense of well-being or interfere in important relationships with your family, friends, or your supervisor and/or co-workers.
The EAP provides early, practical support to help you address issues before they escalate.
Confidentiality
Your privacy is a top priority.
- EAP services are completely confidential
- EDENS does not receive any information identifying who uses the program
- No records are placed in your personnel file
- Participation is entirely voluntary
What the EAP Includes
You and your family have access to:
- 24/7 live assistance
- Unlimited telephone consultations
- Up to three in-person or virtual counseling sessions per person, per issue, per year
Areas of Support
- Emotional & Mental Health: Support for stress, anxiety, depression, grief, and relationship concerns
- Work & Life Services: Assistance with everyday needs like childcare, eldercare, relocation, and work-life balance
- Legal Guidance: Access to consultations and support for issues such as family law, wills, and estate planning
- Financial Resources: Help with budgeting, debt, retirement planning, and other financial decisions
- Wellness Coaching: Personalized programs to improve health, including nutrition, fitness, and tobacco cessation
- Digital Tools: Online resources such as articles, training, and will preparation tools for ongoing self-help
Cost of Services
EDENS covers the initial assessment and up to three counseling sessions (per employee, per issue, per year). These services are free to you and your family.
If additional counseling or services are needed beyond what the EAP covers, you are responsible for any associated costs.
How to Access Services
Phone: (855) 239-0743 (available 24/7)
Online: guidanceresources.com
App: GuidanceNow
Web ID: Guardian
EAP Complete Brochure
Remember, early intervention is important to maintaining your health,
your job performance, and your relationships.
Note: The simplified benefit summaries contained herein are designed to be concise, simplified highlights of each benefit plan. As such, they are not comprehensive or authoritative. For complete details, please refer to the applicable benefit plan booklet provided by the insurer or your employer. In matters of tax or legal interpretation, seek the services of a qualified professional.